Best for
Small businesses sending newsletters and simple automation
Pricing
Free up to 500 contacts · paid from $13/mo
Setup time
Under 30 min
Learning curve
Easy
Support
Email, chat (paid plans), docs
Company
Intuit
Launched
2001
Available on
WebiOSAndroid
At a glance
The classic small-business email tool — easy drag-and-drop builder, templated newsletters, basic automation and a long free tier. Less loved than it once was now that ConvertKit, Brevo and Klaviyo compete hard on price and features.
- Best forSmall businesses sending newsletters and simple automation
- SetupUnder 30 min
- Learning curveEasy
- Free planYes
Overview
The classic small-business email tool — easy drag-and-drop builder, templated newsletters, basic automation and a long free tier. Less loved than it once was now that ConvertKit, Brevo and Klaviyo compete hard on price and features.
Pros & cons
What actually works day-to-day, and the trade-offs you'll feel after week one.
What works
- Low effort to get a first campaign out
- Free plan is enough to validate a list
- Strong templates and image library
- Solid landing-page builder
What doesn't
- Pricing climbs fast past 2,500 contacts
- Automation is weaker than ConvertKit or Klaviyo
- Support is slow on free plans
Bottom line
Should you use Mailchimp?
Still the easiest first email tool for a non-technical founder, but creators and ecommerce teams will outgrow it fast — plan the migration before you hit the next pricing tier.