Chronos Agency

Global ecommerce lifecycle agency across email, SMS, push and WhatsApp.

4.9 (Editor review)
Founded
2017
Team size
51-200
Headquarters
Singapore, Singapore
Avg. cost
$3,500–$15,000/mo

Overview

About

Chronos Agency is a Singapore-headquartered lifecycle marketing agency founded in 2017, specialising in email, SMS, push, WhatsApp and RCS messaging for ecommerce brands. The client roster — The Oodie, Truly Beauty, Sterra, Calming Blankets and more — leans into apparel, beauty, home and health, with paid-media services bolted on for a more integrated growth motion.

Chronos Agency is a Singapore-headquartered lifecycle marketing agency founded in 2017, specialising in email, SMS, push, WhatsApp and RCS messaging for ecommerce brands. The client roster — The Oodie, Truly Beauty, Sterra, Calming Blankets and more — leans into apparel, beauty, home and health, with paid-media services bolted on for a more integrated growth motion.

What they do

Services

  • Email Marketing
  • SMS Marketing
  • Push Marketing
  • WhatsApp Marketing
  • RCS Messaging
  • Direct Mail
  • Paid Media Services

Specializations

Industries served

Apparel Home Beauty Furniture Health Services B2B

Ideal client

Who they help

A good fit for scaling ecommerce brands in APAC, ANZ and the US that want a lifecycle partner handling multiple channels, not just email. Especially useful if you operate across regions and want messaging compliance and localisation handled. Less relevant for pure B2B or small shops that only need basic flows.

Good fit for

SMB Mid-market DTC B2C B2B

Pros & cons

Pros

  • Multi-channel lifecycle: email, SMS, push, WhatsApp and RCS
  • Strong ecommerce case studies in apparel, beauty and home
  • APAC roots with coverage across time zones
  • Paid-media services available alongside lifecycle
  • Founder-led and specialised, not a generalist agency

Cons

  • Ecommerce-first, so a weak fit for B2B lifecycle
  • Agency-level pricing, not a freelancer rate
  • Multi-channel scope means scoping has to be clear to avoid bloat

Pricing

Pricing modelMonthly retainer
Minimum engagement$3,500
Average cost of services$3,500–$15,000/mo
Price bracket$$$

Notable clients

The Oodie Chargeasap TheraIce Forchics SkinnyMe Tea Truly Beauty Sterra Calming Blankets

Common questions

FAQ

  • What services does Chronos Agency offer?

    Chronos Agency offers Email Marketing, SMS Marketing, Push Marketing, WhatsApp Marketing, RCS Messaging, Direct Mail, and more.

  • Where is Chronos Agency based?

    Chronos Agency is headquartered in Singapore, Singapore and works with clients remotely worldwide.

  • How much does Chronos Agency cost?

    Chronos Agency operates on a monthly retainer model, a minimum engagement of $3,500, typical costs of $3,500–$15,000/mo.

  • Who is Chronos Agency best for?

    A good fit for scaling ecommerce brands in APAC, ANZ and the US that want a lifecycle partner handling multiple channels, not just email. Especially useful if you operate across regions and want messaging compliance and localisation handled. Less relevant for pure B2B or small shops that only need basic flows.

  • What industries does Chronos Agency serve?

    Chronos Agency serves clients in Apparel, Home, Beauty, Furniture, Health, Services, among others.

  • How big is Chronos Agency and when was it founded?

    Chronos Agency was founded in 2017 and has a team of 51-200 people.

  • How do I contact Chronos Agency?

    You can visit chronos.agency, or email sales@chronos.agency, or call +1 332 263 3576.

Editor’s take

A natural partner for global ecommerce brands that want more than just email flows. Overkill if all you need is a few welcome and abandoned-cart automations.