Rejoiner

Lifecycle email and cart recovery built for DTC and subscription brands

4.7 (Editor review)
Founded
2011
Team size
11-50
Headquarters
Newport, Rhode Island, United States
Avg. cost
$3,000–$10,000/mo

Overview

About

Rejoiner is a managed email marketing agency that pairs its own ESP platform with hands-on strategy, copywriting, and design. The team focuses on cart abandonment, lifecycle automation, and retention programs for ecommerce brands like ketoneIQ, Humanscale, and Barilla. Their differentiator is owning both the software and the service, so campaigns ship without the typical agency-to-platform handoff.

Rejoiner is a managed email marketing agency that pairs its own ESP platform with hands-on strategy, copywriting, and design. The team focuses on cart abandonment, lifecycle automation, and retention programs for ecommerce brands like ketoneIQ, Humanscale, and Barilla. Their differentiator is owning both the software and the service, so campaigns ship without the typical agency-to-platform handoff.

What they do

Services

  • Email Marketing
  • Text Marketing
  • Postcard Marketing
  • Cart Abandonment
  • Professional Services

Specializations

Industries served

Ecommerce DTC Subscription

Ideal client

Who they help

Mid-market DTC and subscription brands doing meaningful ecommerce volume who want managed email operations rather than another in-house hire. Especially strong for teams that need abandonment recovery, post-purchase flows, and promotional calendars run by one accountable partner instead of stitching together a freelancer, a tool, and a copywriter.

Good fit for

SMB Mid-market DTC B2C

Pros & cons

Pros

  • Proprietary ESP plus service means no finger-pointing between tool and team
  • Deep specialization in cart and browse abandonment economics
  • Named client roster across food, furniture, and supplements
  • Covers SMS and postcard alongside email for multi-channel lifecycle
  • Managed professional services remove the lift from lean marketing teams

Cons

  • Platform lock-in: moving off Rejoiner means replatforming your sends
  • Narrow fit if you need brand, paid, or site work beyond retention
  • Lean team size can limit availability for the largest enterprise programs

Pricing

Pricing modelMonthly retainer
Minimum engagement$3,000
Average cost of services$3,000–$10,000/mo
Price bracket$$$

Notable clients

ketoneIQ authenTEAK Big Chill Humanscale Barilla Triumph

Common questions

FAQ

  • What services does Rejoiner offer?

    Rejoiner offers Email Marketing, Text Marketing, Postcard Marketing, Cart Abandonment, Professional Services.

  • Where is Rejoiner based?

    Rejoiner is headquartered in Newport, Rhode Island, United States and works with clients remotely worldwide.

  • How much does Rejoiner cost?

    Rejoiner operates on a monthly retainer model, a minimum engagement of $3,000, typical costs of $3,000–$10,000/mo.

  • Who is Rejoiner best for?

    Mid-market DTC and subscription brands doing meaningful ecommerce volume who want managed email operations rather than another in-house hire. Especially strong for teams that need abandonment recovery, post-purchase flows, and promotional calendars run by one accountable partner instead of stitching together a freelancer, a tool, and a copywriter.

  • What industries does Rejoiner serve?

    Rejoiner serves clients in Ecommerce, DTC, Subscription.

  • How big is Rejoiner and when was it founded?

    Rejoiner was founded in 2011 and has a team of 11-50 people.

  • How do I contact Rejoiner?

    You can visit www.rejoiner.com, or call (800) 284-4603.

Editor’s take

A sensible pick if you want cart abandonment and lifecycle email handled end-to-end on a single stack. Less ideal if you already have Klaviyo dialed in or need a broader marketing partner.