Ortto

Customer-data-platform meets marketing automation (ex-Autopilot).

4.5/5 From $509/mo · free plan Marketing Automation
Best for Mid-market SaaS, data-forward teams
Pricing From $509/mo
Setup time Under 60 min
Learning curve Moderate
Support Email, live chat, onboarding specialist
Company Ortto
Launched 2015

About Ortto

Ortto is a Marketing Automation tool designed to replace a stack of lighter point solutions. The strengths show up in two places — visual customer journey builder is excellent, and CDP + marketing + analytics in one tool. The core workflow runs on Customer data platform and Journey builder, with the rest of the suite plugging into those two. There's a free plan to explore first, with paid tiers from $509/mo. A compelling CDP + marketing combo for mid-market SaaS.

Available on

Web appiOSAPI

Integrates with

SegmentSalesforceHubSpotShopifyZapierStripe

Who it's for

A quick filter before you spend time on Ortto — read both sides before committing.

Use it if…

  • Mid-market SaaS marketing teams
  • Teams unifying data across sources
  • Marketers who want CDP without Segment

Skip it if…

  • Pure SMB email teams
  • Enterprise B2B (Marketo wins)
  • Teams needing deep deliverability features

Pros and cons

Pros

  • Visual customer journey builder is excellent
  • CDP + marketing + analytics in one tool
  • Pricing is transparent
  • Hits the core marketing automation workflow without forcing a hunt for second tools
  • Pricing lands in the right band for its target buyer

Cons

  • Starts at $509/mo
  • Deliverability history is less proven than ActiveCampaign
  • Smaller integration ecosystem
  • Not the cheapest option in the category — the free alternatives cover basics
  • Advanced features sit behind higher-tier plans most small teams won't need

Features

The capabilities you actually get when you sign up for Ortto.

  1. 01

    Customer data platform

    Unify first-party data across sources

  2. 02

    Journey builder

    Visual multi-channel automation

  3. 03

    Analytics + reporting

    Native funnel and cohort reports

  4. 04

    Core workspace

    The main editor or dashboard where day-to-day marketing automation work happens

  5. 05

    Integrations hub

    Connects to the tools your stack already uses so data doesn't live in silos

  6. 06

    Reporting and dashboards

    Built-in reports and exportable dashboards for stakeholder reviews

Pricing

A free plan to start, then paid tiers for the full set of features.

Business

$509 /mo

  • 5K contacts
  • CDP + journeys + email + SMS

Enterprise

Contact sales

  • 100K+ contacts
  • SSO
  • Advanced AI

Frequently asked questions

What people usually want to know before signing up for Ortto.

Did Autopilot rebrand to Ortto?

Yes, in 2022, with a major product redesign.

Is Ortto a CDP or marketing tool?

Both — the pitch is that modern marketing needs both unified.

Do I need a CRM to use this?

A standalone CRM isn't required — most marketing automation tools include a lightweight contact layer. For B2B sales, pair with HubSpot CRM or Salesforce.

How long is a realistic implementation?

Two to six weeks to replace a legacy ESP + partial CRM. Shorter if you're migrating like-for-like, longer if you're bolting on scoring and attribution.

Can I run both marketing and transactional email from here?

Marketing yes, transactional usually no — route transactional through a dedicated provider so your deliverability stays clean.

Bottom line

Should you use Ortto?

A compelling CDP + marketing combo for mid-market SaaS. Enterprise should stay with Marketo + Segment.