Tangible Words
Ottawa HubSpot Platinum partner for inbound marketing and sales growth
- Founded
- 2010
- Team size
- 2-10
- Headquarters
- Ottawa, ON, Canada
- Hourly rate
- $150–$199/hr
Overview
About Tangible Words
Tangible Words is a small Ottawa inbound and sales growth agency and HubSpot Platinum Partner. Its seven specialists act as an outsourced growth team, building HubSpot systems, content, SEO and websites for economic development groups, manufacturers, tourism and SaaS clients.
Tangible Words is an Ottawa inbound marketing agency co-founded by Alysha Dominico and Vicky Marrack, and Clutch dates the firm to 2010. Over that time it has become a HubSpot Platinum Partner listed in HubSpot’s agency directory, with a strong lean toward written content. The current team is small, about seven specialists, and pitches itself as a built-in growth department that works next to a client’s own staff.
Most engagements run through HubSpot. The agency sets up and integrates the CRM, designs inbound strategy, produces blogs and other content, handles SEO and social, and builds websites using a growth-driven design method that revises a site in short cycles. Unusually for a content shop, it also works on sales process optimization, sales enablement and renewal or customer service workflows, so marketing and sales sit in one system.
Its client list mixes B2B firms and public bodies: Ross Video, Area9, Evidence Partners, Edge Factor and Aetonix appear alongside Quinte Economic Development, Conservation Ontario and Loyalist. The agency reports results such as one client closing $131,000 in its first month and a five-month program that delivered 1,140% more social contacts and $600,000 in new revenue. Awards include a 2018 HubSpot Impact Award and Stevie Awards in 2019, 2020 and 2023. Its blog has posts dated through October 2026.
For buyers looking for a HubSpot or content marketing agency in Ottawa, Tangible Words brings senior, sales-aware inbound work. The trade-offs are scale and recent proof: the team is tiny, its six Clutch reviews date from 2021 or earlier and mention some miscommunication and cost concerns, and Clutch lists a $75,000 minimum, which suits longer programs more than small projects.
What they do
Services
- HubSpot implementation and CRM setup
- Inbound marketing strategy
- Sales process optimization and enablement
- Content creation and blogging
- SEO
- Growth-driven website design
- Social media marketing
- Customer service and renewal systems
Specializations
Industries served
Ideal client
Who they help
B2B companies, economic development agencies and associations running or adopting HubSpot that want a small senior team to tie content, SEO and sales process into one inbound pipeline.
Pros & cons
Pros
- HubSpot Platinum Partner with a 2018 HubSpot Impact Award
- Combines marketing with sales process and enablement work, not content alone
- Notable clients include Ross Video, Area9, Evidence Partners and several Ontario economic development bodies
- Multiple Stevie Awards for women-led business (2019, 2020, 2023)
- Active blog through 2026
Cons
- Very small team of about seven, which limits capacity
- Only six Clutch reviews, the latest from 2021
- Clutch lists a $75,000 minimum project, high for small firms
Pricing
Notable clients
Awards & recognition
- HubSpot Platinum Partner
- HubSpot Impact Award 2018 (Integrations Innovation)
- Gold Stevie Award, Women in Business (2019)
- Bronze Stevie Award, Sales (2020)
- Silver Stevie Award, Women-Run Workplace of the Year (2023)
Common questions
FAQ
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What services does Tangible Words offer?
Tangible Words offers HubSpot implementation and CRM setup, Inbound marketing strategy, Sales process optimization and enablement, Content creation and blogging, SEO, Growth-driven website design, and more.
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Where is Tangible Words based?
Tangible Words is headquartered in Ottawa, ON, Canada and works with clients remotely worldwide.
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How much does Tangible Words cost?
Tangible Words operates on a monthly retainer model, with an hourly rate of $150–$199/hr, a minimum engagement of $75,000.
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Who is Tangible Words best for?
B2B companies, economic development agencies and associations running or adopting HubSpot that want a small senior team to tie content, SEO and sales process into one inbound pipeline.
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What industries does Tangible Words serve?
Tangible Words serves clients in Economic development, Tourism, Manufacturing, Food and beverage, Education and SaaS, Associations and non-profits.
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How big is Tangible Words and when was it founded?
Tangible Words was founded in 2010 and has a team of 2-10 people.
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How do I contact Tangible Words?
You can visit tangiblewords.com, or call 1 (416) 779 7407.
Editor’s take
Tangible Words fits B2B and public-sector organizations committed to HubSpot that want inbound marketing and sales process designed together. Buyers needing paid media scale or a large bench should choose a bigger agency.