MakeSuccessOnline.

Constant Contact

Old-guard email tool — reliable, boring, good for non-profits and events.

4.1/5 From $12/mo Email Marketing
Visit website →
Best for Non-profits, events, SMB legacy
Pricing From $12/mo
Setup time Under 20 min
Learning curve Easy
Support Email, live chat, knowledge base
Company Constant Contact Inc.
Launched 1995

About Constant Contact

Constant Contact is an email marketing platform that non-profits, events and SMB legacy rely on day-to-day. Two things keep it on shortlists: event registration and donation forms built in, plus US phone support that actually answers. Where you'll spend your time: Event registration and Donation forms. It's quick to pick up, with pricing from $12/mo. Fine for non-profits and events. Its sharpest edge: mature deliverability. In practice, old-guard email tool — reliable, boring, good for non-profits and events.

Available on

Web appiOSAPI

Integrates with

ShopifyWordPressSalesforceEventbriteZapier

Who it's for

A quick filter before you spend time on Constant Contact — read both sides before committing.

Use it if…

  • Non-profits and churches
  • Event organizers
  • Small businesses used to the brand

Skip it if…

  • Modern tech-forward teams
  • DTC e-commerce (Klaviyo wins)
  • B2B SaaS teams

Pros and cons

Pros

  • Event registration and donation forms built in
  • US phone support that actually answers
  • Mature deliverability
  • Hits the core email marketing workflow without forcing a hunt for second tools
  • Pricing lands in the right band for its target buyer

Cons

  • UI feels like 2015
  • Automation is thin
  • Templates are dated
  • Not the cheapest option in the category — the free alternatives cover basics
  • Advanced features sit behind higher-tier plans most small teams won't need

Features

The capabilities you actually get when you sign up for Constant Contact.

  1. 01

    Event registration

    Built-in RSVP + ticketing

  2. 02

    Donation forms

    Non-profit specific features

  3. 03

    Email templates

    300+ templates for events, non-profits

  4. 04

    Core workspace

    The main editor or dashboard where day-to-day email marketing work happens

  5. 05

    Integrations hub

    Connects to the tools your stack already uses so data doesn't live in silos

  6. 06

    Reporting and dashboards

    Built-in reports and exportable dashboards for stakeholder reviews

Pricing

No free plan — here's what you get at each paid tier.

Lite

$12 /mo

  • 500 contacts
  • Core email features

Frequently asked questions

What people usually want to know before signing up for Constant Contact.

Is Constant Contact good for e-commerce?

Not really — Klaviyo, Omnisend, or Mailchimp handle it better.

Does Constant Contact have good deliverability?

Yes — their IP reputation remains strong.

How is pricing calculated — contacts or sends?

Usually contacts (every email in your list counts). A few tools price on sends, which is friendlier for inactive-heavy lists.

Can I migrate from Mailchimp without losing automations?

Lists and templates import cleanly. Automations have to be rebuilt — budget half a day per complex sequence.

Does it handle transactional email too?

Most ESPs separate transactional from marketing. Expect to pair with Postmark, Resend or an SMTP service for high-volume transactional sends.

Bottom line

Should you use Constant Contact?

Fine for non-profits and events. Everyone else should probably pick a more modern tool.

Visit website →