About Close
Close is a CRM and sales platform built for inside sales teams. Two things keep it on shortlists: best dialer UX in CRM, plus email sequences + call cadences in one tool. The things you'll actually touch most days are Built-in phone + SMS and Email sequences. No free tier — paid plans start from $29/user/mo. The right CRM for inside sales teams making real phone calls. Its sharpest edge: fast to onboard.
Available on
Integrates with
Who it's for
A quick filter before you spend time on Close — read both sides before committing.
Use it if…
- Inside sales teams making 20+ calls/day
- SMB sales teams in high-velocity SaaS
- Startups selling via outbound
Skip it if…
- Field sales teams
- Marketing-led buyer journeys
- Teams needing complex workflow automation
Pros and cons
Pros
- Best dialer UX in CRM
- Email sequences + call cadences in one tool
- Fast to onboard — hours not weeks
- Hits the core CRM & sales workflow without forcing a hunt for second tools
- Pricing lands in the right band for its target buyer
Cons
- Not great for marketing teams
- Reporting is thinner than HubSpot
- Pricing is per-seat
- Not the cheapest option in the category — the free alternatives cover basics
- Advanced features sit behind higher-tier plans most small teams won't need
Features
The capabilities you actually get when you sign up for Close.
-
01
Built-in phone + SMS
Local numbers in 200+ countries
-
02
Email sequences
Multi-step cold email with cadence
-
03
Smart Views
Dynamic contact lists based on behavior
-
04
Core workspace
The main editor or dashboard where day-to-day CRM & sales work happens
-
05
Integrations hub
Connects to the tools your stack already uses so data doesn't live in silos
-
06
Reporting and dashboards
Built-in reports and exportable dashboards for stakeholder reviews
Pricing
No free plan — here's what you get at each paid tier.
Startup
$29/user /mo
- 3 users max
- 2.5K leads
Professional
$99/user /mo
- Unlimited users
- Group sequences
Frequently asked questions
What people usually want to know before signing up for Close.
Does Close include a dialer by default?
Yes — included on all paid plans with phone credits.
Can Close handle marketing emails?
Not well. It's purely a sales tool.
Does it integrate with my inbox and calendar?
Gmail and Outlook integrations are standard — expect 2-way sync of emails and calendar events, plus a sidebar panel for logging activity inline.
Can I migrate from HubSpot or Salesforce without losing history?
Contacts, companies and deals migrate cleanly. Custom objects, playbooks and automations need to be rebuilt — budget 2–4 weeks for a mid-sized org.
How does per-seat pricing scale as the team grows?
Expect a step-up around 10 and 25 seats. Negotiate annual pricing after month three — most vendors offer 15–20% off the list.
Bottom line
Should you use Close?
The right CRM for inside sales teams making real phone calls. Marketing-led teams should pick HubSpot.