Typeform

Conversational forms with the best completion rate in the category.

4.5/5 Free + paid · free plan Surveys & Feedback
Best for Marketers, UX researchers, HR
Pricing Free + paid
Setup time Under 15 min
Learning curve Easy
Support Email, chat, templates
Company Typeform
Launched 2012

About Typeform

Typeform is a Surveys & Feedback tool designed to replace a stack of lighter point solutions. The strengths show up in two places — best conversational form UX, and highest completion rate in category. Most of the work happens inside Conversational forms and Logic jumps; the rest of the feature list exists to support them. There's a genuinely free plan to start, with paid upgrades for teams that outgrow it. The default conversational form tool.

Available on

Web appiOSAndroidAPI

Integrates with

Google SheetsMailchimpHubSpotSalesforceZapierSlack

Who it's for

A quick filter before you spend time on Typeform — read both sides before committing.

Use it if…

  • Marketers running lead-gen forms
  • UX researchers running surveys
  • HR + hiring teams collecting feedback

Skip it if…

  • Simple spreadsheet-collecting needs (SurveyMonkey wins)
  • Teams needing offline surveys
  • Enterprise research (Qualtrics wins)

Pros and cons

Pros

  • Best conversational form UX
  • Highest completion rate in category
  • Beautiful out-of-box templates
  • Hits the core surveys & feedback workflow without forcing a hunt for second tools
  • Pricing lands in the right band for its target buyer

Cons

  • Pricier than SurveyMonkey
  • Free tier capped at 10 responses/mo
  • Advanced logic behind higher tiers
  • Not the cheapest option in the category — the free alternatives cover basics
  • Advanced features sit behind higher-tier plans most small teams won't need

Features

The capabilities you actually get when you sign up for Typeform.

  1. 01

    Conversational forms

    One-question-at-a-time flow

  2. 02

    Logic jumps

    Branching based on answers

  3. 03

    Hidden fields

    Pre-fill from URL parameters

  4. 04

    Core workspace

    The main editor or dashboard where day-to-day surveys & feedback work happens

  5. 05

    Integrations hub

    Connects to the tools your stack already uses so data doesn't live in silos

  6. 06

    Reporting and dashboards

    Built-in reports and exportable dashboards for stakeholder reviews

Pricing

A free plan to start, then paid tiers for the full set of features.

Free

$0

  • 10 responses/mo

Basic

$29 /mo

  • 100 responses/mo

Plus

$59 /mo

  • 1K responses/mo
  • Branding

Frequently asked questions

What people usually want to know before signing up for Typeform.

Is Typeform's completion rate really higher?

Yes — well-documented 20-30% completion lift over standard forms.

Does Typeform integrate with HubSpot?

Yes, native integration.

What's a healthy survey completion rate?

Short surveys (<5 Qs): 40–60%. Longer research surveys: 10–20%. Incentives bump both by 10–30 points.

How do I run NPS without annoying customers?

Trigger NPS at natural moments — post-onboarding, 90 days in, after a key action. Not on a quarterly schedule.

Can I pipe responses into my CRM?

Yes — Zapier, Make or direct integrations with HubSpot/Salesforce are standard.

Bottom line

Should you use Typeform?

The default conversational form tool. For deep research surveys, pick Qualtrics or SurveyMonkey.