About Capsule CRM
Capsule CRM is the CRM and sales platform most very small businesses and solo end up on once a free tool stops being enough. Free up to 2 users and 250 contacts. On top of that, clean, simple UI. Where you'll spend your time: Contact management and Opportunities. There's a free plan to explore before paying, with paid upgrades when you need them. The best truly simple CRM. One thing it genuinely does best — minimal learning curve.
Available on
Integrates with
Who it's for
A quick filter before you spend time on Capsule CRM — read both sides before committing.
Use it if…
- Solo founders and solopreneurs
- Very small businesses (1–10 users)
- Teams wanting the simplest CRM possible
Skip it if…
- Sales teams needing cadence/sequence tools
- Marketing-led teams
- Teams needing deep reporting
Pros and cons
Pros
- Free up to 2 users and 250 contacts
- Clean, simple UI
- Minimal learning curve
- Hits the core CRM & sales workflow without forcing a hunt for second tools
- Pricing lands in the right band for its target buyer
Cons
- No email sequences
- Reporting is basic
- Caps on contacts and projects at low tiers
- Not the cheapest option in the category — the free alternatives cover basics
- Advanced features sit behind higher-tier plans most small teams won't need
Features
The capabilities you actually get when you sign up for Capsule CRM.
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01
Contact management
Simple, structured contact database
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02
Opportunities
Deal tracking with pipeline stages
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03
Tasks + calendar
Follow-up reminders tied to contacts
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04
Core workspace
The main editor or dashboard where day-to-day CRM & sales work happens
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05
Integrations hub
Connects to the tools your stack already uses so data doesn't live in silos
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06
Reporting and dashboards
Built-in reports and exportable dashboards for stakeholder reviews
Pricing
A free plan to start, then paid tiers for the full set of features.
Free
$0
- 2 users
- 250 contacts
Starter
$18/user /mo
- 30K contacts
- Workflow automation
- Reports
Frequently asked questions
What people usually want to know before signing up for Capsule CRM.
Does Capsule have email marketing?
Light — integrates with Mailchimp for broadcasts.
Is Capsule good for consultants?
Yes — simplicity + task management fit consultant workflows well.
Does it integrate with my inbox and calendar?
Gmail and Outlook integrations are standard — expect 2-way sync of emails and calendar events, plus a sidebar panel for logging activity inline.
Can I migrate from HubSpot or Salesforce without losing history?
Contacts, companies and deals migrate cleanly. Custom objects, playbooks and automations need to be rebuilt — budget 2–4 weeks for a mid-sized org.
How does per-seat pricing scale as the team grows?
Expect a step-up around 10 and 25 seats. Negotiate annual pricing after month three — most vendors offer 15–20% off the list.
Bottom line
Should you use Capsule CRM?
The best truly simple CRM. Scale beyond 10 users and HubSpot or Pipedrive gives you more room.