About Nutshell
Nutshell is a CRM and sales platform most teams land on when they outgrow the free alternatives. Easy to adopt. On top of that, email sequences included. The things you'll actually touch most days are Pipeline management and Email sequences. No free tier — paid plans start from $19/user/mo. A reasonable SMB CRM pick, especially if adoption is your biggest challenge. Reviewers keep pointing to the same thing: Great SMB customer support.
Available on
Integrates with
Who it's for
A quick filter before you spend time on Nutshell — read both sides before committing.
Use it if…
- SMB sales teams (5–30 reps)
- Teams tired of complex CRMs
- Companies wanting fast onboarding
Skip it if…
- Enterprise sales (Salesforce wins)
- Marketing-led buyer journeys
- Teams needing deep customization
Pros and cons
Pros
- Easy to adopt — reps actually fill it out
- Email sequences included
- Great SMB customer support
- Hits the core CRM & sales workflow without forcing a hunt for second tools
- Pricing lands in the right band for its target buyer
Cons
- Smaller feature set than HubSpot
- Reporting is basic
- Limited customization at low tiers
- Not the cheapest option in the category — the free alternatives cover basics
- Advanced features sit behind higher-tier plans most small teams won't need
Features
The capabilities you actually get when you sign up for Nutshell.
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01
Pipeline management
Visual pipeline with multiple views
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02
Email sequences
Multi-step cadences built in
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03
Reporting
Pre-built sales reports
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04
Core workspace
The main editor or dashboard where day-to-day CRM & sales work happens
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05
Integrations hub
Connects to the tools your stack already uses so data doesn't live in silos
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06
Reporting and dashboards
Built-in reports and exportable dashboards for stakeholder reviews
Pricing
No free plan — here's what you get at each paid tier.
Foundation
$19/user /mo
- Unlimited contacts
- Core CRM
Pro
$49/user /mo
- Sequences
- Advanced reporting
Frequently asked questions
What people usually want to know before signing up for Nutshell.
Does Nutshell include email sequences?
Yes, on Pro plan.
Can Nutshell replace Mailchimp?
Not quite — it has basic marketing emails but not full automation.
Does it integrate with my inbox and calendar?
Gmail and Outlook integrations are standard — expect 2-way sync of emails and calendar events, plus a sidebar panel for logging activity inline.
Can I migrate from HubSpot or Salesforce without losing history?
Contacts, companies and deals migrate cleanly. Custom objects, playbooks and automations need to be rebuilt — budget 2–4 weeks for a mid-sized org.
How does per-seat pricing scale as the team grows?
Expect a step-up around 10 and 25 seats. Negotiate annual pricing after month three — most vendors offer 15–20% off the list.
Bottom line
Should you use Nutshell?
A reasonable SMB CRM pick, especially if adoption is your biggest challenge. HubSpot and Pipedrive are the broader defaults.